Do you accept returns?
Yes, Raw Expressions does accept returns. We will handle most returns on an exchange only basis. However, if Raw Expressions has made a mistake in the listing, sent you the wrong size or color, of if your item arrives defective, Raw Expressions will issue you a full refund.
How long will it take for my item(s) to be shipped?
The time it takes for your item(s) to be shipped depends on what payment method you utilize. If you choose to pay by Paypal, your item(s) will be shipped within 24-48 business hours. If payment is made by money order or cashiers check, your item(s) will ship within 24-48 hours of your payment being received by Raw Expressions. If paying by personal check, Raw Expressions must hold your purchase for a minimum of 10 business days after the check has been received in order for the check to clear.
What shipping method do you use?
Raw Expressions utilizes both USPS and UPS for shipment of items. The shipping company used will depend on the weight, size, and destination of the items(s). Methods of shipment for USPS that we use include First Class Mail and Priority Mail to insure that you get your items as quickly as possible. If UPS is used for your shipment, the package will be shipped UPS Ground, which guarantees shipment to anywhere in the U.S. within 1-6 business days. Shipments to Canada will be shipped USPS Airmail only, which takes anywhere from 4-12 business days.
Will I get a tracking number for my shipment?
All buyers who pay with Paypal will receive a tracking number via e-mail. If you pay through other methods, tracking will be purchased for your item, but you will not receive an electronic tracking number via e-mail. For further information on tracking numbers, please contact us.